ARA Diagnostic Imaging (ARA) is out of UnitedHealthcare’s (United) Provider Network effective April 15, 2023
ARA Diagnostic Imaging (ARA) has been providing high-quality imaging services to the people of Austin and Central Texas since 1954. We operate 17 outpatient imaging centers stretching from Georgetown to San Marcos. Our physicians have played an essential role in bettering patient care by providing specialized care across Central Texas in our outpatient imaging centers, like our Breast Imaging Centers (North, Central, Kyle, and Westlake) and our Children’s Imaging Center. We have over 115 radiologists with multiple subspecialties, including musculoskeletal radiology, neuroradiology, body imaging, breast imaging, pediatric radiology, interventional radiology and neurointerventional surgery, emergency radiology, and molecular radiology. Our imaging centers offer hundreds of exams and procedures, from mammography to MRI.
ARA and United have enjoyed a long-standing relationship spanning almost two decades. To ensure we can continue providing the high-quality care you rely on, we regularly evaluate and negotiate mutually beneficial contracts with health insurers, like United. Effective April 15, 2023, ARA’s Outpatient imaging centers will no longer be considered in-network providers for United’s members, including those enrolled in Medicare Advantage plans.
ARA would like to have an agreement with United that is mutually beneficial and puts patients first. To ensure your in-network access is protected, ARA is committed to engaging with United to reach a new agreement.
If you are enrolled in a United plan and need services on or after April 15, 2023, please see the chart below for options:
|Plan Type||Action You Can Take|
|Preferred Provider Organization|
|Health Maintenance Organization|
Take Action Today
If you are concerned about the impact of ARA being out of your provider network, call the customer service number on the back of your United insurance card to voice your concern and urge United to work in good faith to reach an agreement with ARA.
Call your employer.
Speak to your Human Resources or benefits team about options during open enrollment and for updates about your in-network and out-of-network benefits. You can also ask if there is a secondary health plan option available to enroll in that includes ARA providers.